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Wyoming.com COVID-19 Update
 

SPAM EMAILS - There have been reports of SPAM emails going around from Wyoming.com email addresses. As with all SPAM emails, please do NOT click on anything or provide any personal information (or account information). Simply mark the email as SPAM and delete the email. If you have questions or concerns, please contact our Customer Service Department at 307-856-6400 or support@wyoming.com. 

 
**UPDATE - The COVID-19 impact has caused a significant increase in web traffic across the globe. Like other service providers, Wyoming.com continues to monitor the increased bandwidth utilization across our network and make the necessary adjustments to account for the unprecedented demand. We will continue to make every attempt to ensure the integrity of our network during these unique times. 

We wish to inform you that Wyoming.com will remain open and operational during normal business hours.

We will follow the CDC recommendations by locking our doors and will be closed to WALK-IN traffic. We will continue to operate as normal and can be reached via email & phone:

   MAIN PHONE:     307-856-6400 (all departments)
   SALES:               
sales@wyoming.com
   BILLING:              
billing@wyoming.com
   SUPPORT:          
support@wyoming.com

We appreciate your understanding as we do our part to keep everyone healthy, while ensuring that we are supporting our current and future customers.

Sincerely,

Wyoming.com

Customer Portal

We have created a customer portal to enhance your experience with Wyoming.com. Please take some time to look around at features and information on this site.
 
This portal provides you with the options of easy Email access, pay your bill, print and view invoices, view your usage graph, a few of our favorite Wyoming site links, and information to assist in troubleshooting any issues that you might have.
 
View your Usage Graph

It is important to Wyoming.com that we provide you with as much helpful information about the services you receive as possible.  You can now view a graph of your usage under the View / Pay bill option of our customer portal. This graph shows you how much total download, total upload, and total combined bandwidth you have used during the current billing month. You can drill down to see daily or weekly usages too.

This tool will help show your Internet usage patterns over days, weeks or months and help spot issues such as unauthorized use, or identify active viruses or Trojans that you were not previously aware of. If you have rules within your household or small business regarding Internet usage, this may help you identify a problem.

More Tools and Resources 

We want to provide you with the best customer experience possible! We are developing troubleshooting and instructional videos to help you use your Wyoming.com service to its full potential. We are always looking for ways to enhance our support of your service and will announce updates and enhancements to your Customer Portal as soon as they become available.

 

Thank you for choosing Wyoming.com as your Internet and Phone provider. We are happy to serve you. If you have any suggestions or ideas for this portal, feel free to send it to feedback@wyoming.com

 
 
 
 
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"To: Customer support   Re: Internet speedsThanks to your tech support dept. for helping me isolate what ..."
 
Kyle
Kinnear
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