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Contact DSL Setup Instructions
 
 
 
Basic Information for Experienced Users IP address: Please check your Account Information sheet for appropriate IP address. DNS numbers: 199.190.151.1, 199.190.151.2 and 206.54.112.1
Mail Protocol: POP3 Incoming (POP3) and Outgoing (SMTP) mail servers: mail.Wyoming.com SMTP Authentication must be enabled on all email clients. Wyoming.com does not use SSL.
Installation instructions may vary depending on the operating system of your computer. Please choose the appropriate operating system. If you need assistance, please contact Customer Support: 800-588-3304 Support Email SUPPORT HOURS Monday-Friday 8am to 10pm Saturday-Sunday 9am to 6pm
 
 
 
 
 
 
 
 
 
 
Windows 95/98
Setting up your Contact DSL Connection (Important: Keep your Account Information sheet in a safe spot!. You may need it at a later date.
  • Click on the “Start” button located in the lower left-hand corner of your screen.
  • Select “Settings” and then “Control Panel Double Click the “Network” icon.
  • In the white box, you should see a “TCP/IP” protocol next to an Ethernet Adapter. (Not the Dial UP Adapter)
  • Click on it once to highlight it.
  • Click the “Properties” button located below the white box.
  • Click on the "IP Address" tab located at the top of the new window.
  • In the IP address field type your IP address which is located on your account information sheet.
  • In the Subnet Mask field enter in your Subnet Mask which is located on your account information sheet
  • Click on the Gateway tab at the top. In the "New gateway" field, please enter the gateway number given to you on your account information sheet.
  • Click the "Add" button located to the right of the "New gateway field”. This should transfer the number you just entered to the” Installed Gateways" field.
  • Click on the "DNS Configuration" tab located at the top of the window.
  • The "Host" field contains your computer's name. This name can be anything that you would like. In the "Domain" field, enter "Wyoming.com" In the "Domain Server Search Order" field, enter "199.190.151.1" and click on the "Add" button to the right.
  • Now enter "199.190.151.2" and click the "Add" button to the right. Click the "OK" button located at the bottom of the window. If you are prompted to restart the computer, please select "OK" and allow your computer to restart.
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 If you need assistance, please contact Customer Support: 800-588-3304 Support Email
 
 
 
 
 
 
Windows 2000/XP
Setting up your Contact DSL Connection (Important: Keep your Account Information sheet in a safe spot!. You may need it at a later date.
  • Click on the “Start” Button” located in the bottom right-hand corner of your screen
  • Then double click on “Control Panel”. Windows 2000 users may need to open “Settings” to access “Control Panel”. Windows 2000 users click on “Network and Dial-up Connections. Windows XP users click on “Switch to Classic View at the top left and then select “Network Connections”.
  • Right Click on the “Local Area Connection” icon and then select properties.
  • Click “Internet Protocol TCP/IP once so that it is highlighted.
  • Then click the “Properties” button at bottom right of the white box.
  • Then select the option “Use the following IP address” and “Use the following DNS server addresses”
  • Then enter the IP information provided to you on your account information sheet.
  • Once the information is entered click “OK” and close any remaining windows. This computer should now be online.
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If you need assistance, please contact Customer Support: 800-588-3304 Support Email
 
 
 
 
 
 
 
Windows Vista
Setting up your Contact DSL Connection (Important: Keep your Account Information sheet in a safe spot!. You may need it at a later date.
  • Click on the “Start” button. Depicted as an orb with a Windows icon (located in the lower left-hand corner of the screen), and go to Control Panel.
  • Click on Network and Internet. Click on the Network and Sharing Center, from the Left-hand column select Manage Network Connections.
  • Under LAN or High-Speed Internet, right click on the Local Area Connection
  • Click on Properties from the drop down menu. Make sure that both Internet Protocol (TCP/IP) and Client for Microsoft Networks are checked.
  • Click one time on Internet Protocol Version 4 (TCP/IPv4) to highlight it.
  • Then click on the Properties button. Then select the options “Use the following IP address” & “Use the following DNS server addresses.
  • Then enter the IP information provided to you on your account information sheet.
  • Once the information is entered click “OK” and close any remaining windows. This computer should now be online.
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If you need assistance, please contact Customer Support: 800-588-3304 Support Email 
 
 
 
 
Windows 7
Setting up your Contact DSL Connection (Important: Keep your Account Information sheet in a safe spot!. You may need it at a later date.
  • Click on the “Start” button. Depicted as an orb with a Windows icon (located in the lower left-hand corner of the screen), and go to Control Panel.
  • Click on Network and Internet. Click on Network and Sharing Center and then select “Change Adapter Settings” at the top left.
  • Under LAN or High-Speed Internet right click on the “Local Area Connection” and select Properties. Then click on Internet Protocol Version 4 ( TCP/IPv4 ) to highlight it.
  • Then click the properties button. Then select the options “Use the following IP address” & “Use the following DNS server addresses.
  • Then enter the IP information provided to your on your account information sheet Once the information is entered click “OK” and close any remaining windows. This computer should now be online.
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 If you need assistance, please contact Customer Support: 800-588-3304 Support Email
 
 
 
 
 
 
Windows 8
Setting up your Contact DSL Connection (Important: Keep your Account Information sheet in a safe spot!. You may need it at a later date.
  • From the start menu, right click on an area of the screen with no tiles.
  • This will display an option at the bottom to view all applications.
  • Once you have selected “View All Applications” , Scroll to the right and locate “Control Panel”. *Note: If you are unable to locate this try “Right Clicking” on the start menu from the Desktop. From here you can also select “Control Panel”. From the “Control Panel” Select “Network and Sharing Center”.
  • On the left hand side of the window select, “Change Adapter Settings”.
  • Right Click on the LAN adapter and select “Properties”
  • Select “TCP/IP version 4” and click on the properties button. In the IP address, Subnet Mask, Default Gateway and DNS fields please enter the IP information located on your account information sheet. ** Note for Windows 8 Home Basic installs ** On some home versions of Windows 8, you will only see an option to enter an IP address on this screen. In order to enter the gateway and the subnet mask, you will need to enter the IP address and then select the advanced button below and you will be able to enter the Gateway. Once select OK and return to the previous menu, you will then be able to enter the subnet mask and select OK.

 
 
 
 
 
Macintosh 9 and earlier
Setting up your Wireless Broaband Connection (Important: Keep your Account Information sheet in a safe spot!. You may need it at a later date.
  • At the top left of your screen select the "Apple Menu,”.
  • Then select "Control Panel."
  • Select the "TCP/IP" icon Set the "Connect via:" field to "Ethernet"
  • Set the "Configure:" field to "Manually" In the "IP Address:" field, enter the IP information included in your Account Information sheet.\
  • In the "Router address:" field, please enter the Gateway number given to you on your account information sheet.
  • In the "Name server addr.:" field, please enter "199.190.151.1," and then enter "206.54.112.1" In the "Search domains:" field, please enter "Wyoming.com."
  • Please close this window and save changes when prompted.
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 If you need assistance, please contact Customer Support: 800-588-3304 Support Email
 
 
 
 
 
Macintosh OS X
Setting up your Contact DSL Connection (Important: Keep your Account Information sheet in a safe spot!. You may need it at a later date.
  • Then select “System Preferences”. Under Internet & Wireless select the “Network” icon.
  • At the left side select “Ethernet”. Next to Configure IPv4 click on the drop down menu and select “Manually” Enter the IP information in the respected fields with the IP information included on your account information sheet. *Note: The field labeled “Router” is requesting for the “Default Gateway” information included on your account information sheet. Also enter the Wyoming.com DNS servers. DNS1:199.190.151.1, DNS2:199.190.151.2, DNS3 206.54.112.1
  • If there is not a place to enter this information click on the “Advanced..” button located at the bottom right. Select the “DNS” tab at the top. Then press the + sign at the bottom left. You can now enter the required DNS information. *Note: When adding multiple DNS addresses be sure to separate them with a, (comma) or ;(semi-colon).
  • At the top left of your screen select the “Apple Menu”.
  • Once all of the required information is entered click on “OK” or “Apply” where necessary. This computer should now be online.
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