Become part of the future of communications in Wyoming.  Working at Wyoming.com provides an opportunity to be part of a team of innovators, and to help the businesses, organizations and consumers of Wyoming take advantage of today’s technology — and plan for the future.
 
We're always interested in people who possess the qualities that support our Company's mission - namely, a passion to lead our industry in Wyoming by providing quality, user-friendly services built upon professionalism, innovation, and integration.  
 
To apply for any position, please contact Personnel via e-mail with your application, resume, and cover letter.
 
 

Customer/ Technical Support Representative (Internet Connectivity)

Wyoming.com is a leading provider of high-quality Internet, Phone, and Network services throughout Wyoming. We are seeking positive and hard-working individuals to join our Customer Service / Technical Support Call Center team in the Riverton office.

This position is a part-time Customer Service/Technical Support Representative. It is an entry level position which would require excellent interpersonal skills & computer knowledge in a 14/7 in-bound call center environment. Customer/ Technical Support Representatives will provide technical and limited network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, upgrading firmware remotely, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

The right candidate shall be energetic and bring a positive attitude to the work environment. Strong phone communication skills and etiquette are expected. Experience with Apple OS, Apple IOS and Android is a plus. Part-time positions are available. Part-time positions have a flexible schedule.

Applications may be picked up at the reception desk. Please submit a resume with your completed application. Return your application and resume to the reception desk. You may also email your application with resume to: personnel@wyoming.com, fax it to 307-856-1499, Attn: HR Manager or mail to 937 W Main, Riverton, WY 82501.

We are willing to train a dynamic personality who is committed to success, enjoys working with and helping individual consumers and small businesses in the community.

Personnel

Wyoming.com

937 West Main Street

Riverton, WY 82501

personnel@wyoming.com

307.856.1499 – Fax

No phone calls, please

Equal Opportunity Employer

Drug-Free Work Environment

 



 
 
 
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