Wyoming.com Internet Service Provider
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Wyoming's Leading ISP
 SPECIAL OFFERS Special Offers
WYOPHONE
HOME Service for Just $29.95/mo w/ UNLIMITED Local and Long Distance!

BUSINESSES Get TWO LINES for Only $39.95/mo! Larger packages available.
 
 TESTIMONIALS Testimonials
THANK YOU, THANK YOU, THANK YOU!!!!!!!!
I Have had service with Wyoming.com for as long as i have lived here which is almost 20 years.
Your service has always been EXCELLENT but now you have gone above and beyond. Those of us that live on a fixed income try to cut back where ever we can to make ends meet.
Wyoming.com had a special this year where you could get wireless, DSL and phone service WHAT A DEAL!!!!! All of that is less than my monthly phone bill was so you all are helping keep my services, yet save money. I had the best Christmas ever once I found out all about it and got signed up for it.
The gentleman that came to install the equipment was prompt, courteous, and very knowledgeable about what he was doing. He answered all my questions.
Then there were the two that came to my house to install my phone because I was having trouble trying to understand. They were AWESOME!!!! What a joy to have the people of Wyoming.com come into my home, and even better they have EXCELLENT SERVICE, you are always treated with respect.
Keep up the good work. You can be sure I have told my friends how awesome your people are and how awesome your service is.
  Mary Morris, Riverton

I didn't realize you hired magicians in your support team. Anyone who can decipher my "non-computer" lingo and FIX my problem is a magician as far as I am concerned. So therefore, your employee "Bill" is a magician. Thanks, Bill !!
  Pat, Pavillion

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Commonly Asked E-mail Questions
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E-MAIL FAQ
Commonly Asked Questions
SMTP Authentication
Change Server Settings
Checking E-mail Online
E-mail Download Problems
E-mail aliases
Mailbox Size
2nd Email Box Setup

Eudora Mail
Netscape Mail
 
Outlook Express/
Windows Mail
E-MAIL
SET-Up
With the new interface how can I select multiple messages?
How can I remove a message from the Inbox without having it display in the preview panel below the inbox?
The Webmail interface is loading extremely slow, how can I make it run faster?
Can I setup a forward in Webmail?
Can I still use the Auto Response feature?
Can I check other email accounts through Wyoming.com Webmail?
Can I change my email account password through Wyoming.com Webmail?
Can I adjust my Spam filtering options?
Will I still receive Spam Raider notifications?
I do not want my email filtered, how can I turn off SpamShield Pro?
How does the Forgot Password link work?
Do I need to do to setup my password question for the Forgot Password tool?
I have accidentally deleted an important message, can it be restored?
Q. With the new interface how can I select multiple messages?
A. To select multiple messages click on the first message you wish to work with, and hold the Ctrl key on your keyboard down while you click to select any additional messages you wish to work with.

Q. How can I remove a message from the Inbox without having it display in the preview panel below the inbox?
A. By right-clicking a message in the Inbox, you can select delete without opening the message. The right-click menu also contains many other features, such as Reply, Reply All, and Flag for Follow-up.

Q. The Webmail interface is loading extremely slow, how can I make it run faster?
A. Depending upon your connection type and speed, you may want to switch to the Classic Interface. This interface is less graphical and will load much quicker, however some of the advanced features are not available in the Classic Mode. To switch to the Classic Interface, select Options from the navigation bar on the left side of the screen, and then select Preferences.  Near the bottom of the page, you will see the Interface option.  Select “No, use the Classic interface.”

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Q. Can I setup a forward in Webmail?
A. Yes. Forwards can be setup in the Email Forwarding section under Options.

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Q. Can I still use the Auto Response feature?
A. Yes, the Auto Response settings are still present, and are located in the Auto Response section under Options.

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Q. Can I check other email accounts through Wyoming.com Webmail?
A. Yes, if it is a POP server. You can set Webmail to check messages on another server in the Options section of Webmail.

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Q. Can I change my email account password through Wyoming.com Webmail?
A. Yes, in the Options section under Password.

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Q. Can I adjust my Spam filtering options?
A. Yes, in the Options section under the SpamShield Pro.

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Q. Will I still receive Spam Raider notifications?
A. No, Spam Raider is not used with our new server. All Spam filtering is now handled in your mailbox. You can adjust your SpamShield Pro settings in the Options section of your Webmail account.

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Q. I do not want my email filtered, how can I turn off SpamShield Pro?
A. You can disable SpamShield Pro in the Options section of Webmail. In the SpamShield Pro settings remove the check mark from the option labeled “Enable SpamShield Pro” and click the Save button in the lower right hand corner of the screen.

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Q. How does the Forgot Password link work?
A. This tool will allow you to regain access to your mailbox in case you have lost or forgotten your email password. This works by setting up a Password challenge question that you can answer to log into your email account. .

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Q. Do I need to do to setup my password question for the Forgot Password tool?
A. Yes, you will need to enter a password question, and answer in the Webmail interface. To do this you will need to go to Options section in Webmail, then to Password. On this screen you can enter your Password question and answer. For security purposes we highly recommend that you use a question and answer only you would know.

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Q. I have accidentally deleted an important message, can it be restored?
A. We have the ability to retrieve any message that has been sent or received within the past 5 days. Anything that is older than 5 days can not be retrieved. There is a $25.00 fee for this service per incident.

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If you need assistance, please contact Customer Support:
800-588-3304   Support Email


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